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You may recall that it was just about a year
ago to the day that we spoke about the possibility of Northstar Homes
selling me a modular home. I viewed the concept of modular housing as
somewhat suspect. While I had done extensive research in the area of
this kind of housing, your thorough assistance ultimately helped me
build a beautiful home on a pristine, forested property that I own in
the northern Catskill Mountains of New York.
Building a home is never easy. many variables can and do surface. in
addition, living in New Jersey and serving as one's own general
contractor for a project some 200 miles away only compounded the
problem. I want to express my thanks to you for exhibiting great
patience and integrity throughout this process. in retrospect, the
notion of building (or in this case, erecting) a home in several hours
is still incredulous. Yet, three hours after delivery of my home to my
prepared site, and as you promised, the house was set and enclosed. By
day's end, the roofing system was completed and in a matter of weeks,
the exterior was completely sided. The details associated with this
process were many and because you handled each incidence with
considerable thought this process evolved smoothly and efficiently.
No project of this magnitude will ever be 100% correct at inception.
True to your word, you replied to every telephone call, every email and
every fax promptly and courteously. You maintained a special interest in
my home despite the other business to which Northstar no doubt is
engaged; and you were on site for the delivery and installation of the
home. More importantly, you followed up in manufacturing problems
(though very few in nature) and you continue to express an interest in
my welfare and my satisfaction. you have made periodic telephone calls
and continue to offer your services as necessary.
My association with Northstar Homes has been enjoyable, productive and
personable. I would be remiss in my obligation as a satisfied customer
if I did not minimally provide this unsolicited testimony to you.
Northstar Homes certainly has met its obligations beyond the letter of
my sales contract and I am pleased to recommend your company as a seller
and builder of quality modular housing.
Respectfully and with sincere gratitude,
R.F.P.
Thank you for visiting
Northstar Homes, our toll free number is 1-800-575-7353. We have manufacturing facilities located in various states, to easily provide service to any and all of our areas.
CLICK HERE FOR OUR COVERAGE AREA. Are manufacturing
facilities are as
follows: Pennsylvania, North Carolina, and Indiana. If you would like to
email us please use the following:
northomes@embarqmail.com
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